Product Liability Cases

The Consumer Protection Act, 2019 introduced specific product liability provisions (Chapter VI). A product manufacturer, product service provider or product seller can be held liable to compensate for harm caused by a defective product — including defects in manufacture or design, and inadequate warnings or instructions.

We pursue claims for consumers, and advise manufacturers and sellers on their liability and defences.

When you may need this

• A defective product has injured you or damaged your property
• A product failed because of a design fault
• Warnings or instructions were inadequate
• You are a manufacturer or seller facing a claim

How we handle it

1. We preserve the product and evidence
2. We identify the manufacturer, seller and service provider
3. We file the claim before the right Commission
4. We lead expert evidence and pursue compensation

Documents to bring