LitigationIndividualsBusinesses
Insurance Claims
Challenges to rejected or short-settled health, life, motor, fire and property insurance claims.
Learn more →Under the Consumer Protection Act, 2019, consumers can seek refunds, replacement and compensation for defective goods, deficient services and unfair trade practices — whether bought online or offline. Complaints are filed before the District, State or National Commission depending on the value paid, and can be filed where you live or work.
Complaints should ordinarily be filed within two years. We also defend businesses against consumer claims.
When you may need this
- A product is defective and the seller will not help
- A service provider has not delivered what was promised
- A builder has delayed or not delivered
- A bank or telecom company has charged you wrongly
How we handle it
- We send a notice to the seller or service provider
- We identify the right Commission
- We draft and file the complaint (online through e-Daakhil)
- We represent you at hearings and in mediation
- We pursue execution of the order
Documents to bring
- Invoice or receipt
- Warranty or terms of service
- Correspondence and complaint records
- Photographs or expert reports